Seamless Communication Across Australia

Your trusted partner for reliable mobile solutions and network services.

Modern city skyline with network connection overlay

Our Story

Southern Cross Telecom Solutions emerged from a simple yet powerful vision: to bridge the vast distances of Australia with seamless, affordable, and reliable telecommunications. Founded in the vibrant city of Sydney in 2008, we began as a small team of passionate individuals determined to challenge the status quo in the Australian telecom industry. From our humble beginnings, we've grown steadily, always keeping our core values at heart.

Our journey has been one of continuous innovation and adaptation. We recognized early on the unique needs of Australians, from bustling urban centers to remote outback communities. This understanding drove us to develop tailored prepaid mobile plans and comprehensive network solutions that cater to this diverse landscape. Over the years, we have invested heavily in building a robust and expansive network infrastructure, ensuring that no matter where you are in Australia, Southern Cross Telecom keeps you connected.

What truly sets us apart is our unwavering commitment to our customers. We believe in providing not just services, but genuine partnerships built on trust and transparency. Our customer support team, based right here in Australia, is dedicated to providing prompt, friendly, and effective assistance whenever you need it. We are proud to be an Australian company, deeply invested in the Australian community, and committed to contributing to its growth and prosperity through enhanced connectivity.

Our Mission

To empower Australians with seamless and affordable communication solutions, fostering connectivity and growth across the nation. We strive to be the telecommunications provider of choice, recognized for our reliability, innovation, and dedication to customer satisfaction. We are committed to breaking down communication barriers and ensuring that every Australian has access to world-class telecom services, regardless of their location or budget.

Our Values

  • Customer-centricity: Our customers are at the heart of everything we do. We listen, we understand, and we tailor our services to meet their evolving needs.
  • Innovation: We embrace innovation and continuously seek new and better ways to deliver cutting-edge telecom solutions.
  • Reliability: We are committed to providing dependable and consistent services that Australians can count on, day in and day out.
  • Integrity: We operate with the highest standards of ethics and transparency, building trust with our customers, partners, and employees.
  • Community Focus: We are dedicated to giving back to the Australian community and contributing to its sustainable development through improved connectivity.
Southern Cross Telecom Solutions team

Comprehensive Telecom Solutions

Mobile phone displaying prepaid plan options

Prepaid Mobile Plans

Discover the freedom and flexibility of Southern Cross Telecom's prepaid mobile plans. Designed for every Australian, our plans offer generous data allowances, unlimited standard national calls and texts, and absolutely no lock-in contracts. Whether you're a heavy data user, a frequent caller, or just need a reliable connection, we have a plan to suit your lifestyle and budget. Stay in control of your spending and enjoy seamless connectivity across the nation. Explore our range of prepaid options and find the perfect plan to keep you connected without compromise.

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Lebara SIM card and packaging

Lebara SIM Card Activation

Get connected to the world with our streamlined Lebara SIM card activation services. Southern Cross Telecom Solutions is your authorized partner for quick and easy Lebara SIM activation. Enjoy Lebara's renowned network coverage and competitive international call rates, all through our simple activation process. Whether you're new to Lebara or switching providers, we ensure a hassle-free experience. Activate your Lebara SIM with us today and start enjoying seamless international connections and affordable communication solutions right away. Get connected in minutes and experience the world at your fingertips.

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Mobile Data Offers

Never run out of data again with Southern Cross Telecom's extensive range of mobile data offers. We understand the importance of staying connected in today's digital world, which is why we provide data solutions for every need. From short-term daily data packs perfect for a quick boost, to long-term data plans for consistent connectivity, we've got you covered. Whether you're streaming videos, working remotely, or just browsing the web, our mobile data offers ensure you stay online without interruption. Explore our data options and find the perfect plan to power your digital life.

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Technician repairing a mobile phone

Device Repair Services

Life happens, and sometimes devices break. Southern Cross Telecom Solutions offers professional and reliable mobile device repair services to get you back up and running quickly. Our team of expert technicians is skilled in diagnosing and fixing a wide range of issues, from cracked screens and battery replacements to complex hardware and software problems. We use high-quality parts and offer efficient service to ensure your device is repaired to the highest standards. Trust us to restore your mobile device to its optimal condition, saving you time and money. Get your device repaired by the experts and stay connected without missing a beat.

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Network infrastructure and server room

Network Management

For businesses seeking robust and reliable network solutions, Southern Cross Telecom Solutions provides comprehensive network management services. We understand that a strong network is the backbone of modern business operations. Our tailored network management solutions ensure optimal performance, enhanced security, and unwavering reliability for your entire infrastructure. From setup and monitoring to maintenance and troubleshooting, our expert team handles it all. Focus on growing your business while we take care of your network, ensuring seamless connectivity and peak efficiency. Partner with us for network management that empowers your business to thrive in the digital age.

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The Southern Cross Advantage

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Extensive Network Coverage

With Southern Cross Telecom, enjoy unparalleled connectivity across Australia. Our broad and robust network coverage ensures you stay reliably connected whether you're in the heart of Sydney, the vast landscapes of the Outback, or anywhere in between. We invest continuously in our infrastructure to bring you seamless communication wherever life takes you.

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Affordable and Flexible Plans

We believe that staying connected shouldn't break the bank. Southern Cross Telecom offers a diverse range of prepaid plans tailored to fit various needs and budgets. Get exceptional value without compromising on service quality. Our flexible plans provide the perfect balance of data, calls, and texts, all without any hidden fees or lock-in contracts.

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Dedicated Customer Support

Experience the difference of truly dedicated customer support. Our friendly and knowledgeable Australian-based support team is always ready to assist you. Whether you have a question, need help with your plan, or encounter an issue, we're here to provide prompt, efficient, and personalized support to ensure a smooth and hassle-free experience.

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Innovative Solutions

At Southern Cross Telecom, innovation is at our core. We are committed to constantly evolving and improving our services to meet the ever-changing demands of modern communication. By adopting the latest technologies and forward-thinking strategies, we ensure you benefit from cutting-edge telecom solutions designed for today and tomorrow.

What Our Customers Say

Nationwide Network Reach

Southern Cross Telecom Solutions is proud to offer extensive network coverage that spans across the vast Australian continent. Our commitment to providing reliable connectivity means we've invested heavily in building a robust network infrastructure that reaches metropolitan cities, regional centers, and even remote rural areas. We understand that staying connected is crucial, no matter where you are, and our nationwide network is designed to ensure just that.

From bustling coastal cities to the serene outback landscapes, our network delivers consistent and high-quality service. Whether you're making calls, sending texts, streaming videos, or browsing the internet, you can rely on Southern Cross Telecom to keep you connected. Our advanced network technology is constantly monitored and upgraded to maintain optimal performance and reliability, giving you peace of mind knowing you're always within reach.

Map of Australia showing network coverage

Featured Mobile Devices

Smartphone X Pro device

Smartphone X Pro

Step into the future of mobile technology with the Smartphone X Pro. Engineered for peak performance and stunning visuals, this device boasts a vibrant edge-to-edge display, a lightning-fast processor, and a state-of-the-art camera system that captures every moment in breathtaking detail. Perfect for tech enthusiasts and professionals alike, the Smartphone X Pro is more than just a phone—it's your gateway to limitless possibilities. Explore its advanced features and experience mobile innovation at its finest.

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Budget Phone Z device

Budget Phone Z

Get all the essential features you need without breaking the bank with the Budget Phone Z. Designed for practicality and reliability, this smartphone offers smooth performance for everyday tasks, a long-lasting battery, and a user-friendly interface. Ideal for students, budget-conscious users, or anyone seeking a dependable secondary device, the Budget Phone Z proves that affordability doesn't mean compromising on quality. Stay connected and productive with this smart and economical choice.

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Accessory Pack A

Accessory Pack A

Enhance your mobile experience with the Accessory Pack A, a curated collection of essential add-ons designed to complement your smartphone. This pack includes high-fidelity wireless earbuds for immersive audio, a rapid fast charger to keep you powered up, and a durable protective case to safeguard your device from everyday bumps and scratches. Whether you're looking to upgrade your audio, ensure your battery lasts all day, or protect your investment, Accessory Pack A has you covered with quality and convenience.

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Activate Your Lebara SIM with Ease

Simple Activation Steps

  1. Purchase Your Lebara SIM: Start by acquiring a Lebara SIM card from any Southern Cross Telecom store or conveniently online through our website.
  2. Insert Your SIM Card: Once you have your Lebara SIM, carefully insert it into your unlocked mobile device. Ensure your device is switched off before inserting the SIM.
  3. Visit Our Activation Portal: Navigate to our online activation portal on the Southern Cross Telecom website, specifically designed for Lebara SIM activations, or call our dedicated activation hotline staffed by friendly Australian support agents.
  4. Follow the Registration: On the portal or with our hotline, follow the straightforward steps to register your SIM card. You'll be guided through selecting a prepaid plan that best suits your communication needs and preferences.
  5. Enjoy Lebara Services: After completing the registration and plan selection, you're all set! Start enjoying Lebara's affordable rates, extensive network coverage, and excellent service, all powered by Southern Cross Telecom Solutions.

Benefits of Lebara with Southern Cross Telecom

  • Affordable International Calls: Lebara is renowned for its highly competitive international call rates, making it perfect for staying in touch with friends and family overseas without incurring hefty charges.
  • No Hidden Contracts or Fees: Enjoy the transparency and flexibility of Lebara's prepaid plans with no surprise charges or binding contracts. You're in control of your spending and commitments.
  • Wide Network Coverage: Lebara utilizes a robust network infrastructure, ensuring reliable coverage across a wide range of areas, so you stay connected in more places.
  • Easy Top-Up Options: Recharging your Lebara credit is simple and convenient with multiple top-up options available, both online and in-store, ensuring you're never out of touch.
  • Dedicated Customer Support: Access dedicated customer support through Southern Cross Telecom, providing you with assistance whenever you need it, ensuring a smooth and satisfactory experience.
Lebara SIM card activation process illustration

Latest News & Articles

5G network tower in a rural landscape

5G Network Expansion in Regional Australia

Discover how Southern Cross Telecom is leading the charge in bringing next-generation 5G connectivity to regional Australia. Our latest blog post details our ambitious expansion plans, the technological advancements involved, and what this means for communities outside of major cities. Learn about the benefits of faster internet speeds and enhanced mobile services coming to your area.

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Person choosing a mobile plan on a tablet

Tips for Choosing the Right Prepaid Plan

Choosing the perfect prepaid plan can be confusing with so many options available. Our comprehensive guide breaks down the key factors you should consider, from data allowances and call inclusions to network coverage and contract flexibility. Make an informed decision and find a prepaid plan that perfectly matches your mobile usage and budget. Get the most out of your telecom services with our expert advice.

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Lock icon on a smartphone screen

Cybersecurity Tips for Mobile Users

In an increasingly digital world, protecting your mobile device and personal data is more critical than ever. Our latest article provides essential cybersecurity tips tailored for mobile users. Learn practical steps to safeguard your smartphone from threats, secure your online activity, and maintain your privacy. Stay safe and informed with our expert cybersecurity guidance for mobile users in Australia.

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Get in Touch

Have questions, need assistance, or want to learn more about Southern Cross Telecom Solutions? We're here to help! Contact us today, and our dedicated team will be ready to assist you with all your telecommunications needs. We value your inquiries and strive to provide prompt and helpful responses.

Phone: +61 2 8005 4000

Address: 12 Bayview Crescent, Suite 8, Sydney, New South Wales, 2000, Australia